Clients Area

ADV Client Area

The Client Area is a module integrated within the distributor’s corporate website, specially designed to offer the customer greater attention, facilitating customer-company communication with a permanent link. It reduces the waiting time for the customer, providing him with a greater complicity with the company.

This is a space where the customer can access his profile through his credentials provided by the distributor, where he can view his machine park, enter incidents and know in real time the status of the machines, enter readings that will be reported directly to the ERP, create orders and know the traceability of these, consult and download invoices and check the last products that have been delivered.

DIRECT LINK FROM YOUR WEBSITE TO THE ADV.NET WEB CLIENT AREA, WITH THE FOLLOWING UTILITIES:

pedidos
ORDERS

Collect customer orders and automatically transfer them to the ERP.

garantias
STATUS

Possibility to visualize the status of orders: historical, issued and pendin

visualizar
DISPLAY

Display the products with their images and specific references.

productos
PRODUCTS

Possibility of attaching product sheets.

precios
PRICES

Specific prices of products linked to individualized rates per customer.

incidencias
INCIDENTS

Entry of incidents and readings.

facturas
INVOICES

Download of invoices in Pdf, visualizing discounts, due dates, etc.

filtros
SORT

Sort by date.

usuarios
USERS

Management of our end customer’s users and administrators, all linked to a history of their connections.

publicidad
ADVERTISING

Individualized advertising management per customer

In the Client Area installation the company has defined a super-administrator user, who controls everything.

 

This user can, among other operations, create or import administrator users (customers), manage the visible machines of each user, configure advertising and user permissions as well as import images of the products created in the ERP.

Each user created/imported to the Client Area will have access to his machine park.

 

You will be able to manage incidents directly with the technical service department. This means a reduction of waiting times for the customer and a reduction of customer service costs for the company.