ERP COPIERS - PRINTERS
ADV ERP, the perfect business management software to improve your company’s decision making.
Management of the fleet of machines and elements to which we provide technical service.
Management of the service capacity of our technical department. In both aspects we offer attitude and aptitude in the resolution of incident notifications.
Administrative efficiency in the process of invoicing and collection from our customers.
Optimization of the management of supply, logistics and stock, so that its rupture does not affect our ability to resolve incidents in customer machines.
Wide variety of reports and statistics
Generated on a day-to-day basis, we obtain information on sales and profitability by customer, model, equipment, etc…
FUNCTIONALITIES
Generation
Automatic generation of information to the park: when a machine is invoiced, it has the following automatic repercussions: It deregisters the machine in the warehouse, records the operation, registers the sale in the VAT book, registers the machine in the parking lot associated with that customer, controls maintenance and copies and controls the maturities in the portfolio.
DATABASE
Database containing the entire fleet of machines contracted or likely to work with them.
Invoice
When invoicing a consumable or delivering it free of charge to a customer: in addition to warehouse, accounting and VAT registration, it applies it to the customer’s machines by means of a model-consumable relationship, established by the user.
Technicians
Technician control: Number of notifications made, time spent, response time, etc.
Request
When the customer requests a consumable or a technical solution, he informs us of the risk, the unpaid and overdue amounts, and the sales history. In short, the quality of the customer.
Machines
Machine control: Copies made, spare parts changed, interrelation between copies and spare parts. Times used. Relationship between technical hours and copies made.
Park control
Park control: Overview and individualized view, as to the current status of units by model; under warranty, by each type of maintenance, without contract. Rates of preventive and corrective visits and recurrence of warnings to the same machine or by the same technician. Correlations between the different types of notifications. Response capacity within the contracted times (or considered as optimal) for each level and for each machine model. Specific control of those that do not comply with basic service parameters. Sales statistics by technical area
Consumables
Consumables: Over and under consumption controls based on the number of copies per consumable unit.
Rentability
Profitability = Revenues – Costs Profit per impression
BENEFITS
Real-time access to critical information on the status of our machine park.
Information about the customer, his machines, available stock (consumables, spare parts, etc.), agreed response time, at the click of a mouse.
Ideal control of our technical department for any reaction to an intervention requested by the customer.
Increased productivity of our technical department.
Reduction of administrative tasks and data entry errors.
In short: efficiency of my company.
Real-time access to critical information on the status of our machine park.
Information about the customer, his machines, available stock (consumables, spare parts, etc.), agreed response time, at the click of a mouse.
Ideal control of our technical department for any reaction to an intervention requested by the customer.
Increased productivity of our technical department.
Reduction of administrative tasks and data entry errors.
In short: efficiency of my company.
